FAQs
Bob Plaza Movers
What defines a "white-glove" move?
A white-glove move is characterized by personalized service, including specialized packing materials, careful handling of delicate items, protection for floors and walls, and meticulous unpacking and setup at the new location.How do you protect valuable, fragile, or antique items?
For valuable, fragile, or antique items, we employ custom crating, advanced packing methods, and specialized vehicles to ensure maximum protection during transport.Are your movers insured?
Our company provides comprehensive valuation coverage options to ensure the protection of your belongings during the moving process.Do you offer binding estimates?
We offer both binding and hourly estimates based on in-home or virtual surveys. Binding estimates guarantee the cost of your move based on the inventory assessed during the survey, while hourly estimates provide flexible pricing based on the time required to complete your move.What factors affect the cost?
The cost of your move is influenced by several factors, including the total weight of your belongings, the number of items, the distance of the move, any specialized packing requirements such as crating, and the total labor hours required.How far in advance should I book?
We recommend booking your move at least 2 to 4 weeks in advance, if possible, to ensure availability.Can you handle storage if I am not ready to move in?
We offer secure, climate-controlled, and monitored storage solutions for both short-term and long-term needs if you are not immediately ready to move into your new location.Will the same team handle the entire move?
For long-distance moves, we maintain white-glove service standards by utilizing our own specialized crews throughout the entire process, rather than relying on third-party contractors.How do you handle security/privacy concerns?
We address security and privacy concerns by providing discreet, specialized service. This includes the option to sign non-disclosure agreements and ensuring careful handling of sensitive, high-value items.How are your employees vetted?
Our employees undergo extensive training, background checks, and a thorough vetting process to ensure the highest standards of professionalism and reliability.



